IGL Trials Database

Structured management practices are robustly correlated with superior performance, but while some firms change practices quickly, wide dispersion of management quality persists. Uniquely, combining evidence from two novel business surveys and a failed management mentoring field experiment, we observe firms’ intentions to improve their management practices and firms’ subjective barriers to improving their management practices. We find clear evidence of positive selection into a free management mentoring scheme: the worst managed firms were the least likely to seek help.

We evaluate the impact of a training program aimed at improving the relational atmosphere in the workplace. The program encourages prosocial behavior and the use of professional language, focusing primarily on leaders’ behavior and leader-subordinate interactions. We implement this program using a clustered randomized design involving over 3,000 headquarters employees of 20 large corporations in Turkey. We evaluate the program with respect to employee separation, pro- and antisocial behavior, the prevalence of support networks, and perceived workplace climate.

Effective workplace management plays a crucial role in determining employee performance, retention, and subsequently, overall firm performance. While conventional management strategies often emphasize hierarchical relationships, peer-to-peer management, or "managing across," represents a promising yet largely unexplored approach. This study aims to investigate the impact of peer-to-peer management training on various employee outcomes and identify the conditions under which the intervention proves most effective.

A randomized control trial with 945 entrepreneurs in Jamaica shows positive shortterm impacts of soft-skills training on business outcomes. The effects are concentrated among men, and disappear twelve months after the training.

We study direct productivity changes and spillovers after a randomized training program for the frontline workers in a Colombian government agency. While trained workers improved their individual production, we also find substantial spillovers that affected managers' productivity. We use email data and a survey to explore the mechanisms behind these spillovers and find that managers' increased output arises from reductions in the need to help lower level employees.

What is preventing entrepreneurs and managers from forming peer connections themselves? This paper argues that entrepreneurs may be under-networked because they lack the necessary social skills that allow them to match efficiently with knowledgeable peers.

This project evaluated the impact of a program aiming to improve the workplace climate in corporations.

Cavendish Enterprise's Business Boost trial project involved providing young small firms - typically micro-businesses - with a treatment involving a series of workshops designed to enhance productivity. This was provided largely as a top-up to an advice and mentoring programme called 'Start and Grow'. The project was part of the government's Business Basics Programme which has the core aim of identifying cost effective, yet productivity enhancing, programmes of business support for SMEs which can be run at scale throughout the country.

We investigate how knowledge similarity between two individuals is systematically related to the likelihood that a serendipitous encounter results in knowledge production. We conduct a field experiment at a medical research symposium, where we exogenously varied opportunities for face-to-face encounters among 15,817 scientist-pairs. Our data include direct observations of interaction patterns collected using sociometric badges, and detailed, longitudinal data of the scientists' postsymposium publication records over 6 years.

The use of machine learning (ML) for productivity in the knowledge economy requires considerations of important biases that may arise from ML predictions. We define a new source of bias related to incompleteness in real time inputs, which may result from strategic behavior by agents. We theorize that domain expertise of users can complement ML by mitigating this bias. Our observational and experimental analyses in the patent examination context support this conjecture.

In this paper, a randomised experiment measures the effects of workers at an automobile manufacturing firm evaluating their managers on worker and firm outcomes.

This paper evaluates the effect of joint tasks on the creation of network ties with data from a novel field experiment with 112 aspiring entrepreneurs.

This paper discusses the development of a model contract to make self-liquidating, quasi-equity investments in microenterprises.

This paper studies the impact of a financial education program for top managers of medium and large enterprises in Mozambique through a randomized controlled trial (RCT). We use survey data and financial reporting data to show consistent evidence that managers adjust some financial policies in response to the education program. The largest treatment effects are on short-term financial policies related to working capital, generating a positive impact on cash flows due to reductions in account receivables and inventories.